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June 01, 2025

The AARP Healthcare Options Provider website has moved

Begin using the UnitedHealthcare Provider Portal to check AARP Medicare Supplement insured member data today

Effective June 30, 2025, the AARP Healthcare Options Provider website will be decommissioned. Register with the UnitedHealthcare Provider portal before June 30 to avoid interruptions with administrative and patient care tasks.

 

What this means for you

You can now access AARP® Medicare Supplement insured member data on the UnitedHealthcare Provider Portal by signing in with your One Healthcare ID and selecting the AARP Medicare Supplement Payer ID (36273). The portal’s convenient digital tools enable you to quickly access eligibility and claims and payment information for AARP Medicare Supplement insured members.

 

What’s new

You can now use the UnitedHealthcare Provider Portal to:

  • View and print insured member ID card images
  • Access enhanced benefit details
  • View remaining Medicare supplement plan deductible amounts, when applicable
  • View ACH payment numbers
  • View claims acknowledged (claims received but not yet processed) and pending (in process but adjudication not yet complete)
  • Print benefit and claim summaries
  • Get to know AARP Medicare Supplement plans

 

Having trouble signing in to the portal?

You may need to register for access to use the UnitedHealthcare Provider Portal to view your insured member data:

If you’re unable to sign in, visit the One Healthcare ID help center. You can also explore our portal training resources including our Access and New User Registration Guide.

 

We’re here to help

For questions about this transition, visit our contact resources.

PCA-1-25-00173-POE-NN_05062025

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